Rules of use
Swimsuits or bikinis are compulsory. You can bring your own or buy one at reception.
Long hair must be gathered up. A cap is not necessary.
You must wear the shoes provided for the entire time you are inside the venue.
You should arrive around 10 minutes before the scheduled time for your booking. Once your shift has started, it is not possible to make up any missed time.
No outside food or drink is allowed.
Animals are not allowed.
It is compulsory to shower before entering the pools and after a massage if you re-enter the pools.
You must not wear rings, chains, bracelets, etc. during your experience. We cannot be held responsible for their loss or damage in contact with the water.
FAQ
Frequently Asked Questions - In Acqua Veritas Spa
Do I need to book to access the In Acqua Veritas Spa?
Yes, we recommend booking in advance. In Acqua Veritas Spa always works exclusively by reservation (for individuals, couples or groups), so booking in advance helps to guarantee the time you want.
What is the cancellation or modification policy?
Cancellations or changes are possible up to 48 hours before the booked date. To groups > 6 peoplein advance is 5 days. After these deadlines, it is not possible to change or cancel with a refund, as the exclusivity of the space makes other bookings impossible.
Who is in space during my experience?
Only the people on your booking. The space is dedicated to exclusivity mode throughout the experience.
Does the experience include access to the Roman swimming pools/bath circuit?
Yes. All experiences include access to Roman baths circuit.
When does the massage and/or tasting take place during the experience?
You will be called at the appropriate time. As a rule, it is recommended: Roman baths → massage → tasting. If you prefer a different sequence, please indicate this at the time of booking.
Can minors use the In Acqua Veritas Spa?
Yes, from 6 yearsalways accompanied by adults.
I'm pregnant: can I have a massage?
Yes, from 3 months of pregnancy. Prior validation with your doctor is recommended. The massage is performed in the lower limbs.
What is provided in the Roman baths (towels, bathrobes, lockers)?
Includes: 1 towel e 1 dressing gown per person, as well as suitable footwear for the whole experience. You will have a locker with shower gel and shampoo (ask reception for a hairdryer or other toiletries if necessary). Keep the locker key with you at all times.
How can I book: form, phone or WhatsApp?
Book through booking form or by phone/WhatsApp:
- Phone/WhatsApp: +351 966 710 360 | +351 266 048 958
- E-mail: banhosevora@gmail.com
- Reception: Rua do Imaginário, no. 11, Évora
What are the opening hours at In Acqua Veritas Spa?
Open daily 10:00-22:00. To Fridays and Saturdays: 10:00-23:00.
Where do I keep my personal belongings? Is there liability for property?
We offer individual locker. Lock it with the key and keep it with you (we recommend the wristband). We cannot be held responsible for items left outside the locker or not locked in.
How to get to In Acqua Veritas Spa (location and car park)?
Évora's historic centre: Rua do Imaginário, no. 11 (behind the Church of Santo Antão, between Praça do Giraldo and Largo Luís de Camões). Parking in the garden in front of Garcia de Resende Theatre and at the back of the theatre (about a 5-minute walk).
Which spa services/experiences can I choose?
All experiences include Roman baths circuit. You can add relaxing massage, exfoliation, hot stones e tasting (regional and seasonal products; for children, juice). Please indicate dietary restrictions when booking.
Can I choose a masseur (male/female)?
You can indicate your preference at the time of booking. We'll do our best to accommodate, subject to staff availability.
Can I photograph the space during my experience?
Yes. During the reserved period, the space is exclusively yours. Photograph discreetly to remember the moment.
Is there a Gift Card? How does it work and is it valid?
Yes, you can offer fixed-value experiences (there is no open value). You receive the voucher at PDF by e-mail or, at reception, in physical format. A valid for 12 months from the moment of purchase. Advance booking is recommended.
The voucher has no price; non-refundablenor replaceable in the event of loss. Can be exchanged for another equal or greater value (paying the difference, where applicable).
I've received a voucher: how do I book it?
Contact our reservations department by phone/WhatsApp, e-mail or use the booking form. Indicate the voucher number to confirm the experience.
When and how should I pay for my booking?
Reservations at the counter: payment at the time to guarantee date and time. Telephone/email bookings: payment by 12 hours after receiving the payment codes, otherwise the booking will not be validated.
Clients often describe their visits to the In Acqua Veritas Spa as "invigorating", "tranquil", and "enriching", emphasising the quality of the treatments and the unique atmosphere that combines history with modern luxury.
Have you booked your experience yet?
Gift Card
The Gift Card In Acqua Veritas is more than just a present - it's an experience of well-being, relaxation and sophistication at the best spa in Évora.
Ambiance was wonderful. We had a food and wine tasting afterwards and it was delicious.
I felt like a VIP the whole time, and it was magical to be in a historic building such as this.
If you have the time, you should give it a try!
