Yes, we recommend booking in advance. In Acqua Veritas Spa always works exclusively by reservation (for individuals, couples or groups), so booking in advance helps to guarantee the time you want.

Confirmed bookings for a specific date and time are final, as they involve the exclusive reservation of the space, dedicated staff, and full diary lock. For this reason, withdrawal, cancellation, non-attendance, or inability to use the service due to reasons attributable to the Client do not entitle the Client to a refund, unless otherwise mandated by law.

Rebooking is not automatic and will be assessed on a case-by-case basis, depending on In Acqua Veritas' availability. When accepted, it must be requested at least 72 hours in advance, is limited to one rebooking per reservation, and must generally occur within a maximum of 30 days.

Failure to appear at the scheduled date and time will result in the full forfeiture of the amount paid. Delays exceeding 15 minutes may be considered a no-show if they prevent the experience from taking place.

If the amendment or cancellation occurs on In Acqua Veritas's initiative, for a reason not attributable to the Customer, a new date may be proposed, a voucher of equivalent value issued, or a full refund made, where applicable.

For complete information, please refer to the Terms of Use and Cancellation Policy .

Only the people on your booking. The space is dedicated in exclusivity mode for the duration of the experience.

Yes, all experiences include access to the Roman bath circuit.

You will be called at the appropriate time. The recommended order is: Roman baths → massage → tasting. If you prefer a different sequence, please indicate this when booking.

Yes, from the age of 6, always accompanied by adults.

Yes, from 3 months of gestation. Prior validation with your doctor is recommended. The massage is performed on the lower limbs.

Includes 1 towel and 1 bathrobe per person, plus suitable footwear for the entire experience. You will have a locker with shower gel and shampoo (request a hairdryer or other toiletries from reception if needed). Keep your locker key with you at all times.

Book via the booking form or by phone/WhatsApp:

Telephone/WhatsApp: +351 966 710 360 | +351 266 048 958
E-mail: banhosevora@gmail.com
Reception: Rua do Imaginário, no. 11, Évora

Open daily 10:00–22:00. Fridays and Saturdays: 10:00–23:00.

We provide individual lockers. Lock it with the key and keep it with you (we recommend the wristband on your wrist). We are not responsible for items left outside the locker or unlocked.

Évora Historic Centre: Rua do Imaginário, no. 11 (rear of Santo Antão Church, between Praça do Giraldo and Largo Luís de Camões). Parking at the garden opposite the Garcia de Resende Theatre and at the rear of the Theatre (approx. 5 minutes walk).

All experiences include the Roman Baths circuit. You can add a relaxing massage, exfoliation, hot stones, and a tasting (regional and seasonal products; for children, juice). Please indicate any dietary restrictions when booking.

You can indicate your preference at the time of booking. We'll do our best to accommodate, subject to staff availability.

Yes. During your reserved period, the space is exclusively yours. Take photos discreetly to remember the moment.

Yes. You can offer experiences with a fixed value (there is no open value). You will receive the voucher in PDF format by email or, upon arrival, in physical format. The validity is 12 months from the date of purchase. Advance booking is recommended.

The voucher has no price; it is non-refundable, nor replaceable if lost/misplaced. It can be exchanged for another experience of equal or greater value (paying the difference where applicable).

Contact our reservations department by phone/WhatsApp, email, or use the booking form. Please state the voucher number for experience confirmation.

Counter bookings: payment is required at the time of booking to secure your date and time. Phone/email bookings: payment must be received within 12 hours of receiving payment codes; otherwise, the booking will not be confirmed.