Book a Gift Card Experience - In Acqua Veritas

Q: By selecting a date and time, is my experience automatically booked?

No. Selecting a date and time on the form is only an appointment request. Our team will analyse availability and contact you to confirm the appointment or propose another date and/or time.

Q: How does the process work after I submit the form?

Once sent, our team validates the Gift Card(s) and checks availability for the desired date/time. We will then contact you to confirm the appointment or present alternatives.

Q: What information do I need to fill in the form?

We recommend having the Gift Card number(s), first and last name, e-mail and contact details, the experience you want, the number of people and the preferred date and time with you.

Q: Is my Gift Card good for any experience?

No. Each Gift Card is associated with a specific experience (or specific conditions). If you select a different experience, our team will inform you of the options available and the procedure to follow.

Q: I want to book for more people, but I only have 1 Gift Card. What should I do?

If you want the experience for more than one person, each participant must have their own Gift Card for the desired experience. You must purchase an additional Gift Card for each extra person and add the number of the other Gift Card(s) in the “Gift Card Number” field for validation.

Q: What happens if the date/time I've chosen isn't available?

You will be contacted with alternative dates/times, as close as possible to your preference, so that you can choose the most convenient option.

Q: When is the appointment confirmed?

The appointment is only confirmed once our team has contacted you and validated it. Until then, the request remains under analysis.

Q: What are the Spa's opening hours?

Sunday to Thursday: 10h00 - 22h00. Fridays and Saturdays: 10h00 - 23h00.

Voucher Booking Form

Book experience(s) using a Gift Card (Voucher)

Gift card number

First and last name

Email address

Indicate the day and time you would like

CHOOSE YOUR EXPERIENCE(S)

Please indicate the number of people

ROMAN BATHS - Entrance to the bath room

BACCHUS - Entrance to the bath room + Tasting

COMMODUS - Entrance to the bath room + massage 60'

COMMODUS ET BACCHUS - Entrance to the bath room + Tasting + Massage 60'

COMMODUS MAXIMUS - Entrance to the bath room + massage 90'

COMMODUS MAXIMUS ET BACCHUS - Entrance to the bath room + Tasting + Massage 90'

VULCANUS - Entrance to the bath room + Hot stone massage 60'

VULCANUS ET BACCHUS - Entrance to the bath room + Tasting + Hot stone massage 60'

VULCANUS MAXIMUS - Entrance to the bath room + Hot stone massage 90'

VULCANUS MAXIMUS ET BACCHUS - Entrance to the bath room + Tasting + Hot stone massage 90'

VENUS - Entrance to the bath room + exfoliating massage 60'

VENUS ET BACCHUS - Entrance to the bath room + Tasting + exfoliating massage 60'

CUPIDO - Entrance to the bath room + Tasting + candle massage 60'

FLAGRANTTI - Entrance to the bath room + Sparkling wine + Truffles + Candle massage 60'

CIBELLE - Entrance to the bath room + Exfoliation and creamy bubble bath + Massage 45'

I authorise this website to store the information I have sent so that they can respond to my request.

Frequently Asked Questions - Booking with a Gift Card (Voucher)

By selecting a date and time, is my experience automatically booked?

No. The selection of date and time on the form only corresponds to an appointment request. Our team will analyse availability and contact you to confirm marking or propose another date and/or time.

How does the process work after I submit the form?

Once sent, our team will validate the Gift Card(s) and check availability for the date/time requested. We will then contact you by e-mail (or the contact indicated) at confirm the appointment or present alternatives.

What information do I need to fill in the form?

We recommend having it with you:

the Gift card number(s);
First and last name;
E-mail and telephone contact (if applicable);
a experience intended;
o number of people;
a date and timetable preferential.

Is my Gift Card good for any experience?

No. Each Gift Card is associated with a specific experience (or to specific conditions). If you select a different experience, our team will inform you of the options available and the procedure to follow.

Can I choose more than one experience in the same order?

Yes, you can select the experience(s) you want. If, for reasons of availability or duration, it is not possible to carry out everything at the time indicated, our team will be able to propose an adjustment.

I want to book for more people, but I only have 1 Gift Card. What should I do?

If you want the experience for more than one person, each participant must have their own Gift Card for the desired experience.

You must buy an additional Gift Card for each extra person and add the number of the other Gift Card(s) in the “Gift Card Number” field”, so that our team can validate all the vouchers associated with the order.

What happens if the date/time I've chosen isn't available?

You will be contacted with alternative dates/times, If you want to choose the most convenient option, you can do so as close as possible to your preference.

Can I change the date/time after sending the order?

No. After submitting the request, it is not possible to change the date/time on the customer's initiative. The date and time are only set when our team confirm the appointment (or propose an alternative).

When is the appointment confirmed?

The appointment is confirmed only after contact and validation by our team. Until then, the request remains being analysed.

What are the Spa's opening hours?

Sunday to Thursday 10h00 - 22h00
Fridays and Saturdays: 10h00 - 23h00

How can I contact the team for scheduling support?

Telephone: (+351) 966 710 360 | (+351) 266 048 958
E-mail: booking@inacquaveritas.com

Important note: Submit the form does not guarantee automatic booking. Your request will be analysed and confirmed by our team, or an alternative date and/or time will be proposed.